These Terms & Conditions set out the rules that apply when you open an account on fg90 and use our platform — from wallet transactions through Nagad, Rocket or Bank Transfer to browsing the game catalog. Access to fg90 depends on your local law and eligible region; by continuing to use the site, you confirm that you have read and accepted what is written here.
Account eligibility rules
Nagad, Rocket & Bank Transfer terms
Policy updates by notice
Third-party service scope
POLICY POSTURE
How These Terms Apply to Your fg90 Account
When you create an account on fg90, you enter a direct agreement with us under these Terms & Conditions. We reserve the right to update or revise any part of this document; when we do, the updated version takes effect as soon as it is published on this page. We will make reasonable efforts to notify you of material changes through your registered account, but it remains your responsibility to check back regularly. All transactions you initiate — whether through Nagad, Rocket or Bank Transfer — are governed by the terms stated at the point of transaction as well as by these overarching conditions. We do not control the operating rules of any payment provider; disputes with Nagad, Rocket or your bank fall under those providers' own policies. Where a conflict arises between a specific product notice and these Terms, the specific notice takes precedence for that product only. Access to fg90 depends on your local law and the eligible regions we serve. We do not represent that everything on this platform is available in every location. If you are unsure whether access is permitted where you are, you should seek local advice before continuing. These Terms are written in English; the English version is the authoritative version for all purposes.
Nagad transaction terms
Rocket payment scope
Bank Transfer conditions
Account agreement notice
English version is authoritative
WHAT IS COVERED
Scope of the fg90 Terms & Conditions
Not every part of your experience on fg90 falls under the same rule. Understanding what these Terms do and do not govern helps you know where to go if something needs attention.
Account Access
These Terms govern how you open, maintain and close your fg90 account — including identity checks, login credentials and the steps we require before your account is active. Changes to your account details must be submitted through your signed-in account area.
Transactions
Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer are covered by these Terms alongside each provider's own operating rules. We record the transaction on our side; final settlement timing is set by the payment provider, not by us.
Site Content
Game titles, promotional notices and lobby copy published on fg90 are our responsibility. Studio-level game mechanics — including any RTP values shown inside a game — are provided by Spadegaming, Joker, JDB or CQ9 and are governed by their respective game terms, not ours.
Third-Party Services
Links or integrations that leave fg90 and connect to external services — payment gateways, studio support pages or any other third-party site — are outside the scope of these Terms. We are not liable for the content, accuracy or practices of those external services.
YOUR PRACTICAL OPTIONS
Actions You Can Take Under These Terms
These Terms are not one-sided. You have specific, practical steps available to you when you need to review what we hold, correct something or ask a question. Start with your signed-in account area: transaction records, deposit history through Nagad or Rocket, and saved account details are all visible from the account dashboard without needing to contact support first. If a detail — such as a registered mobile number or Bank Transfer reference — is incorrect, you can update it directly in the account settings fields shown there. For anything that cannot be corrected in the account area, raise the matter through our published support route and reference the specific record or transaction ID. We will respond through the same channel. If you disagree with how we have applied a term, you can put that disagreement in writing via the contact route below; we will review it and reply with our reasoning.
Review Your Records
Open the account area after signing in to see your full transaction and session history, including Nagad and Rocket deposits. No support request is needed to access these records — they are visible in your dashboard.
Correct Account Details
Account fields such as your registered mobile number or Bank Transfer reference can be updated through the settings section in your signed-in account. Follow the fields and verification steps shown on that screen.
Raise a Policy Question
If a clause in these Terms is unclear or you believe it has been applied incorrectly to your account, contact us through the published support route and include the relevant account or transaction reference.
Request Policy Changes
You may request a review of how a specific term applies to your account. Submit your request in writing through the contact path on this page; we will confirm receipt and provide a written response.
CONTACT FOR TERMS
Reach Us About These Terms
If any part of these Terms & Conditions raises a question you cannot resolve through the account area, the routes below are the correct paths to reach us. Use the route that suits how you prefer to communicate; we do not operate a phone line or walk-in service.
Email Support
Send a written query about these Terms to our support email address published on fg90. Include your account reference and the specific clause or transaction you are asking about so we can locate the right record.
Live Chat
The live chat button is available on the fg90 site for real-time questions about your account or a term you have read here. Have your account ID ready when you open the chat so the agent can pull up your record directly.
Account Help Centre
The Help Centre on fg90 contains published answers to common Terms-related questions — covering account eligibility, transaction rules and how to submit a dispute. Check there first before raising a separate support request.
HOW WE HANDLE THIS
Our Approach to Policy and Account Security
We take our obligations under these Terms seriously. Here is how we handle the areas that matter most to you as an account holder.
Data Handling
Account data you provide — including payment references for Nagad, Rocket or Bank Transfer — is used only for the purposes stated in these Terms and our Privacy Policy. We do not sell or share personal account data with third parties for marketing purposes.
Cookie Use
fg90 uses cookies to keep your session active and to remember account preferences across visits. You can manage cookie settings in your browser, but disabling certain cookies may affect how parts of the site function for your account.
Account Security
Your account credentials are your responsibility under these Terms. We ask you to keep your password private and not share login access with anyone else. If you suspect unauthorised access, contact us immediately through the support routes listed on this page.
Retention and Changes
We retain account records for as long as required under these Terms and applicable rules. If you close your account, we may retain certain records for a period afterward as permitted by these Terms. Policy change notices are posted on this page.
TERMS FAQ
Common Questions About These Terms
Below are questions we regularly receive about how these Terms work in practice — covering your rights, account access, transactions and what to do if something is unclear.
Do these Terms apply to my Nagad or Rocket deposits?
Yes. Any transaction you initiate through Nagad, Rocket or Bank Transfer is covered by these Terms at the fg90 platform level. The payment provider's own rules also apply on their side. If a transaction dispute involves the provider's processing, that part is handled under their policy.
What happens when fg90 updates these Terms & Conditions?
We publish the updated version on this page. For material changes, we will make reasonable efforts to notify you through your registered account. Continuing to use fg90 after an update is posted confirms that you have accepted the revised Terms.
Can I use fg90 if I am not sure whether access is permitted in my region?
Access to fg90 depends on your local law and eligible regions. We do not confirm legality on your behalf. If you are unsure whether you are in an eligible region, you should check your local rules before opening or continuing to use an account.
How do I correct an error in my registered account details?
Go to the settings section of your signed-in account and update the relevant field — such as your mobile number or Bank Transfer reference — following the verification steps shown on screen. If a field cannot be updated there, contact support with your account ID.
Are game rules from Spadegaming, Joker, JDB or CQ9 part of these Terms?
Studio-level game mechanics and any RTP figures displayed inside a game are governed by the relevant studio — Spadegaming, Joker, JDB or CQ9 — not by fg90. These Terms cover your account and transactions; game-specific rules come from the studio that built the title.
How do I raise a formal dispute about how a term was applied to my account?
Put your dispute in writing through our published support email or live chat, and include your account reference and the specific clause or transaction involved. We will confirm receipt and reply with our reasoning. You can also check the Help Centre on fg90 for published policy guidance first.
App / Casino