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fg90 App / Casino
POLICY AND TERMS

fg90 Legal Terms — What You Need to Know

fg90 publishes these legal terms so you can understand exactly what governs your account, your transactions and your use of this site. Access to our platform depends on your local law and the eligible regions we serve — please read this page before opening or continuing to use an account.

  • Jurisdiction-dependent access
  • Account and transaction terms
  • Nagad, Rocket, Bank Transfer context
  • Your rights and contact routes
LEGAL POLICY POSTURE

How Our Legal Framework Works

These terms set out the relationship between you and fg90 for every interaction on this site — account creation, deposits via Nagad, Rocket or Bank Transfer, game access and any communication you have with our support team. Nothing in these terms overrides the laws of the jurisdiction where you are located. If local law in your region does not permit access to this kind of platform, these terms do not authorise you to use the site and you should not proceed. We keep these terms current. When we make a material change, the revised version replaces the previous one from the date shown at the top of this page. Continued use of your account after a revision means you accept the updated terms. If any part of this policy conflicts with a separate written agreement between you and fg90, the separate written agreement takes precedence for the matters it covers. Transaction records linked to Nagad, Rocket and Bank Transfer payments are held in your account wallet history. You can review those records at any time through the account section. Where a term relates to a payment method you do not use, it still forms part of the overall agreement — it simply has no active effect on your account unless your payment method changes.

  • Nagad

  • Rocket

  • Bank Transfer

  • Account wallet history

  • Published support routes

POLICY SCOPE DEFINED

What This Policy Covers and What It Does Not

Not every service you interact with falls under fg90's own policy. Understanding the boundaries helps you know where to raise a question and who is responsible for what.

  • Account Access

    Your ability to open, log into and manage an account on fg90 is governed by these terms. Eligibility depends on your location and local law. We do not confirm access for regions where it is not permitted.

  • Transactions

    Deposits and withdrawals processed through Nagad, Rocket or Bank Transfer fall within the scope of our transaction policy. The processing of funds on the payment provider's side is governed by that provider's own terms, not ours.

  • Site Content

    Game content, promotional notices and page copy published directly on fg90 are covered by our content terms. We hold the rights to our own copy; game content from studios like Spadegaming, Joker, JDB and CQ9 is their intellectual property.

  • Third-Party Services

    External links, studio game engines and payment rails are operated by third parties. Their own policies apply to those services. fg90 is not liable for how those external services behave or for content on sites we do not operate.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under This Policy

You have several practical options when it comes to how your information is held and used. Your transaction history — including records of Nagad, Rocket and Bank Transfer activity — is visible in the wallet section of your account. If you believe any record is incorrect, you can raise a correction request through the support channel and we will review it against our own records. If you want to know what account data we hold, send a request via our published contact route and we will respond with the relevant details. You can also update your account profile fields — name, contact details and payment preferences — directly in account settings. Should you decide to close your account, contact support and we will walk you through the steps shown in the account closure flow. All requests are handled in the order they are received; we do not offer an expedited path outside the standard process.

  • Review Your Records

    Open the wallet section inside your account to see a full transaction history, including every Nagad, Rocket and Bank Transfer entry we have on file for your account.

  • Correct Account Details

    Account profile fields can be updated directly in settings. If a correction requires our intervention — for example, a name or ID mismatch — raise it through the support route and we will act on it.

  • Raise a Policy Question

    Send your question through the published contact route listed on this page. Reference the specific term or section you are asking about so we can give you a precise answer rather than a general one.

  • Request Account Closure

    Contact support to start the closure process. The steps and any outstanding balance handling will be explained to you through the account closure flow at that point.

CONTACT AND ESCALATION

Reach Us for Policy Queries

For any legal or policy question, use the contact routes published on fg90. We respond through the same channel you use to contact us. Do not share account credentials over any support channel.

  • Live Chat

    Open the chat widget on any page of fg90 to reach support directly. Use this route for account access questions, transaction disputes and policy clarifications.

  • Email Support

    Send detailed policy or account queries to the email address published in our contact section. Include your account reference so we can locate your records without delay.

  • Account Help Centre

    The help section inside your signed-in account contains published answers to common policy questions. Check there first — many account and transaction questions are already addressed in full.

HOW WE HANDLE DATA

Data Handling, Cookies and Account Security

We apply consistent standards across account data storage, cookie use and access security — and we document those standards here so you know what to expect.

  • Data Retention

    Account and transaction records — including payment entries linked to Nagad, Rocket and Bank Transfer — are retained for the period required by the applicable legal framework. You can request a summary of what we hold at any time through the published contact route.

  • Cookie Use

    We use cookies to keep your session active, remember your account preferences and measure how pages perform. You can manage cookie settings through your browser. Blocking certain cookies may affect account functionality such as the login session.

  • Account Security

    Account access is protected by the credentials you set at registration. We do not store your payment PIN or mobile banking passwords. If you suspect unauthorised access, use the account security section to change your credentials immediately and then contact support.

  • Policy Change Notification

    When we update these legal terms, the revision date at the top of this page changes. We do not notify every account holder individually of minor edits, so we recommend checking this page periodically if policy accuracy matters to your account decisions.

LEGAL QUESTIONS ANSWERED

Common Legal and Policy Questions

These are the questions we see most often about how our legal terms apply to accounts in Bangladesh. If your question is not here, reach us through the published support route.

Does fg90 operate legally in Bangladesh?

Access to fg90 depends on your local law and the eligible regions we serve. We do not make a blanket legal confirmation for any single market. You are responsible for confirming that accessing this platform is permitted under the laws where you are located.

Which transactions are covered by fg90's legal terms?

All deposits and withdrawals processed through your fg90 account — whether via Nagad, Rocket or Bank Transfer — fall under our transaction terms. The payment provider's own terms govern what happens on their side of the transaction, not ours.

How do I request a copy of the data fg90 holds on my account?

Send a request through the email support route published in the contact section of fg90. Include your account reference in the message. We will respond with the account data we hold for your record, consistent with the applicable retention framework.

Can I correct incorrect information on my fg90 account?

Profile fields like contact details and payment preferences can be updated directly in account settings. Where a correction requires us to amend identity records — such as a name mismatch — raise the request through live chat or email support and we will review it.

What happens to my account data if I close my account?

Closing your account does not automatically delete all records. We retain transaction and account data for the period required under the applicable legal framework. Contact support to understand what is held after closure and for how long.

Who is responsible for game content from studios like Spadegaming or CQ9?

Game content from studios such as Spadegaming, Joker, JDB and CQ9 is their own intellectual property. fg90 makes it available in the lobby but does not own it. Any mechanic or content issue within a specific game title should be raised through our support channel.